An Executive Director's point of view

 

October 12, 2014: Online shopping carts

Category: Stuff, other
Posted by: David M Patt
Many people fail to complete online purchases. Here's why.

September 12, 2014: Just for not-for-profit staff

Category: Stuff, other
Posted by: David M Patt
You've heard the stories, but not with these words.

September 08, 2014: Empty nester women

Category: Stuff, other
Posted by: David M Patt
What does "empty nester" have to do with these findings?

And is the subject audience women whose children have grown and moved away or those who never had children? There's a big, big difference.

Women (and men) who have never had children may simply be continuing the habits they've always had.

August 20, 2014: Low chair

Category: Stuff, other
Posted by: David M Patt
Some professionals arrange chairs in their offices in a manner that forces visitors to look up at them. They think that gives them a psychological upper hand in discussion.

It doesn't.

It fosters resentment on the part of the people who are forced to sit in lower chairs. It makes them feel talked down to. And it makes them less likely to accommodate the executive who is trying to dominate them.

When meeting with people in your office, do as much as possible to make them feel equal. Sit at a table, instead of behind your desk. Meet in a conference room, instead of in your office space. If you wear business attire to work, leave your jacket behind. Appear as informal as you can.

Trying to dominate a colleague, sponsor, adversary, or anybody else in this way, just makes it less likely that you will succeed. Nobody wants to be bullied, belittled, or treated in a condescending fashion.

August 14, 2014: Bad for your health?

Category: Stuff, other
Posted by: David M Patt
A Public Affairs Council study of the public perceptions of business yielded an interesting statistic.

Fifty percent of respondents rated health care companies less trustworthy than other companies, and the health care sector garnered a lower positive rating than did financial institutions, manufacturing companies, and automobiles.

Thanks to ASAE for pointing to this.

August 06, 2014: Follow directions

Category: Stuff, other
Posted by: David M Patt
"When all else fails," some people say, "follow directions."

Well, you shouldn't wait until "all else fails."

If you are directed to register for an event by a certain date, do that. If you are asked to write no more than 150 words for a blurb, write no more than 150 words.

If you must indicate whether you want a printed or electronic newsletter, mark your choice. If you are told to use a black pen or pencil to fill out a scantron form (yes, those forms are still used) don't use a blue pen.

If you don't follow directions, whatever you are trying to do won't get done.

So get it right - follow directions.

July 13, 2014: Sharing your phone number

Category: Stuff, other
Posted by: David M Patt
If you are required to submit your telephone number when posting a blog comment, the author of that blog is obviously collecting contact information. So, expect a call.

May 27, 2014: So what?

Category: Stuff, other
Posted by: David M Patt
Delivering more than you promised is not as valued as you might think.

May 01, 2014: Miles, not kilometers

Category: Stuff, other
Posted by: David M Patt
When communicating with American audiences, remember to convey information in American terms.

Speed limits and distances are measured in miles, not kilometers. Runners track mile splits, not kilometer splits (even in 5k and 10k races).

Short distances are measured in yards and feet, not meters. Peoples' heights are feet and inches.

Objects are weighed in pounds and ounces, not grams or kilograms.

Liquid measurements are gallons, quarts, and pints, not liters.

Temperatures are conveyed in Fahrenheit, not Celsius.

Many people who live and work in the United States may have lived or worked in other countries and instinctively use measurement tools from those places.

Be sure they convert back to American terms when communicating with American audiences and when utilizing American streets, stores, and other venues.

March 10, 2014: Fun

Category: Stuff, other
Posted by: David M Patt
Before you decide your association, or Board, or working group should do something "that's fun," make sure the people you are involving think it's fun and want to have fun. And be sure their definition of "fun" is the same as yours.

Not everybody wants to have "fun."
 
Archives to previous blog entries

 

buy viagra generic cialis Angel